FREQUENTLY ASKED QUESTIONS
GETTING THE ANSWERS YOU NEED
Find quick and detailed answers to our most common queries regarding security solutions, monitoring, services, and support.
General Questions
Alarmnet is a leading professional Central Monitoring Company in the Philippines, providing end-to-end security and monitoring solutions for homes, businesses, and critical facilities since 1996.
Our Central Monitoring Station (CMS) operates 24/7 with trained operators who monitor and respond to alarms from your security systems.
Yes. Alarmnet provides monitoring security coverage across the entire Philippines, from Luzon to Mindanao, including major cities and provinces.
Solutions & Services
We offer a comprehensive suite of security solutions:
- Central Monitoring System
- Intrusion Alarm
- CCTV
- Door Access
- Fire Detection
- Electric Fence
- Internet & Security Systems
Our Fire Detection and Alarm System (FDAS) uses smoke, heat, and flame detectors to detect fires at the earliest stage.
Absolutely. Our team works closely with you to design a system that fits your specific security needs.
Support & Process
You can request a security assessment by contacting us through our website's contact form, calling our support hotline at 0917 816 1970, or scanning the QR code in our footer.
Standard installation typically takes one day for residential systems. Larger commercial systems may require 2–5 days.
For technical support, reach our Customer Service or Tech Support departments directly through the Contact Us page, or by calling our 24/7 hotline.