Alarm monitoring is a process in which an alarm system is connected to a central monitoring station through a communication method, such as a phone line or a wireless connection. When the alarm is triggered, the central monitoring station is alerted and a trained operator will assess the situation. If the operator determines that there is an emergency, they will contact the appropriate authorities, such as the police or fire department, to dispatch help.
There are two main types of alarm monitoring: central station monitoring and self-monitoring. In central station monitoring, an alarm company or third party service monitors the alarm system and responds to alerts. With self-monitoring, the homeowner or business owner is responsible for monitoring the alarm and contacting the authorities if necessary.
Alarm monitoring can provide added security and peace of mind, as it ensures that there is always someone available to respond to an alarm and contact the appropriate authorities in case of an emergency. It can also be useful in cases where the alarm system is triggered accidentally, as the central monitoring station can verify the situation and cancel the dispatch of emergency responders if necessary.
Overall, alarm monitoring is a useful tool for ensuring the safety and security of people and property by providing a way to quickly alert the appropriate authorities in the event of an emergency.